Privacy Policy

Privacy Policy

At SRG Management Service Pvt. Ltd. (“Company”, “we”, “our”, “us”), we are committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or interact with us in any other way.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name, email address, phone number, and postal address.
• Identification details (PAN, Aadhaar, Passport, etc.) where legally required.
• Employment-related information such as resume, qualifications, and references.

B. Business Information

• Company name, business address, and related contact details.
• Contractual agreements, billing and payment information.

C. Technical Information

• IP address, browser type, operating system, and device information.
• Website usage data (pages visited, time spent, referral source).

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and manage our services.
• To process payments and maintain financial records.
• To communicate with clients, partners, and employees.
• To comply with applicable laws and regulatory requirements.
• To improve our services, website functionality, and customer support.
• For recruitment, HR, and administrative purposes.

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only under the following circumstances:

• With trusted third-party service providers (IT, payment gateways, HR consultants, etc.) strictly for business purposes.
• When required by law, regulation, or legal proceedings.
• To protect the rights, property, or safety of our Company, employees, or clients.
• With consent from the individual or entity concerned.

4. Data Protection & Security

We adopt appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure servers and firewalls.
• Restricted access controls.
• Regular monitoring and security audits.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or contractual obligation.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for data processing (where applicable).
• Object to certain processing activities.
• Lodge a complaint with a data protection authority.

Requests regarding your personal data can be made by contacting us at the email provided below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Updated” date.